EGHT
- 8x8, Inc.
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Overview
Company Summary
8x8, Inc. (EGHT) is a leading provider of cloud-based communication and collaboration solutions for businesses. The company offers a wide range of products and services that enable organizations to communicate and collaborate effectively, regardless of their size or location.
One of the core offerings of 8x8 is its Voice over Internet Protocol (VoIP) phone service. This service allows businesses to make and receive phone calls over the internet, eliminating the need for traditional phone lines. It provides a reliable, high-quality, and cost-effective solution for voice communications.
In addition to VoIP services, 8x8 offers a comprehensive suite of unified communications features. This includes video conferencing, team messaging, and contact center solutions that enable seamless communication and collaboration across various channels. These tools are designed to improve productivity, efficiency, and customer engagement.
Another important aspect of 8x8's business is its cloud contact center solution. This solution helps businesses manage and streamline their customer service operations by providing features such as call routing, IVR (Interactive Voice Response), workforce management, and analytics. It allows organizations to deliver exceptional customer experiences through multiple communication channels.
Furthermore, 8x8 provides integrated team messaging and collaboration tools, which help teams communicate, share files, and collaborate on projects in real-time. These tools enhance remote working capabilities and enable teams to work together efficiently, irrespective of their physical locations.
Overall, 8x8, Inc. focuses on providing cloud-based communication and collaboration solutions that empower businesses to connect their employees, customers, and partners seamlessly. Through its innovative offerings, 8x8 helps organizations improve operational efficiency, reduce costs, and enhance customer experiences in today's digital business landscape.