NOW
- ServiceNow, Inc.
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Overview
Company Summary
ServiceNow, Inc. is a software company that provides a cloud-based platform for workflow automation and digital transformation for businesses. Their flagship product, also called ServiceNow, is designed to help organizations streamline their operations, improve productivity, and deliver better customer experiences.
ServiceNow offers a wide range of applications and services across various industries, including IT service management, human resources, customer service, security operations, and IT operations management. The platform allows companies to automate and digitize their processes, such as handling service requests, managing employee onboarding, resolving IT incidents, tracking security threats, and more.
With ServiceNow, businesses can create customized workflows that automate repetitive tasks, resulting in increased efficiency and reduced errors. The platform enables employees to access and request services through self-service portals, while managers gain greater visibility and control through real-time dashboards and analytics.
Furthermore, ServiceNow provides tools for IT professionals to manage and monitor their organization's technology infrastructure, including assets, applications, and networks. This helps to ensure smooth operations, faster problem resolution, and proactive management of IT resources.
Overall, ServiceNow provides companies with a comprehensive platform that digitizes and automates their workflows, enabling them to deliver better services, improve employee productivity, and drive digital transformation within their organizations.