YELP
- Yelp Inc.
()
Overview
Company Summary
Yelp Inc. (YELP) is an American company that operates an online platform and mobile application for crowdsourced reviews of local businesses. Their primary objective is to connect people with businesses in their community by providing them with reliable and comprehensive information about various services and establishments.
Yelp allows users to search for and read reviews on restaurants, bars, cafes, hotels, hospitals, local businesses, and other service providers. The platform also offers information like contact details, hours of operation, location, photos, and menus, making it easier for users to make informed decisions.
Moreover, Yelp provides a platform for users to contribute their own opinions by writing reviews, uploading photos, and rating businesses on a five-star scale. This user-generated content is crucial for the platform's credibility and helps other users in evaluating businesses based on the experiences shared by the community.
Besides its review services, Yelp offers various features to businesses to help them engage with their customers effectively. Businesses can claim their Yelp profile, respond to reviews, and interact with customers by providing timely updates and offers. Yelp also provides advertising options for businesses to increase their visibility on the platform.
Yelp's platform is available in multiple countries, giving users access to reviews and information about local businesses across different regions. They have expanded their services to include additional features like online food ordering, appointment booking, and business transaction capabilities, further enhancing the user experience.
In summary, Yelp Inc. operates an online platform that acts as a bridge between consumers and local businesses, providing users with reliable reviews and information about a wide range of services, while also offering businesses tools to engage with their customers effectively.